WhatsApp Business API for businesses in the UAE.
Run sales, support and campaigns on WhatsApp in Dubai, Abu Dhabi and across the Emirates — with a shared team inbox, Arabic and English chatbots, and Meta’s official message rates with 0% markup.
What UAE businesses use WhatsApp for
Answer portal and ad leads instantly, share floor plans and book viewings in the chat.
Order confirmations, delivery updates, cash-on-delivery confirmation and cart reminders.
Appointment booking, reminders and rescheduling without phone calls.
Package enquiries, visa document checklists, booking confirmations and itineraries.
Course enquiries, demo-class registrations and fee reminders.
Test-drive bookings, service reminders and spare-part enquiries.
Built for a two-language market
Most UAE customers switch between Arabic and English. WhatApsi lets you serve both from one number.
- Message templates can be created and approved in Arabic as well as English.
- Chatbot flows can ask for a language at the start and continue in Arabic or English.
- AI replies answer from your own FAQs and price list, and hand over to an agent when needed.
- Click-to-WhatsApp ads on Instagram and Facebook start chats that land straight in your team inbox.
Pricing for UAE businesses
WhatApsi plan
The same features as in India. Pricing in AED is available on request while we set up local billing.
Meta message charges
Billed per delivered template message at Meta’s rate for UAE recipients. Meta revised UAE marketing rates in October 2025 and again in October 2026.
Free messages
1,000 free customer-service replies a month per number, plus a free window for chats that start from Click-to-WhatsApp ads.
Go live in the UAE in three steps
- Share your details
Meta business portfolio, trade licence or other business documents, website, company name, phone number and logo.
- We connect and verify
We connect your number to the API, help with Meta business verification and get your first Arabic and English templates approved.
- Start conversations
Your team logs in, the chatbot starts replying, and you can run your first campaign.
UAE questions
Also see WhatsApp Business API in India, the UK and the USA.
Can I use a UAE mobile number for the WhatsApp Business API?
Yes. Any number that can receive a verification SMS or call can be connected, as long as it isn’t active on another WhatsApp account at the same time. We help you move an existing number or start with a new one.
Does WhatsApp support Arabic message templates?
Yes. Meta supports Arabic as a template language, so you can send approved marketing, utility and authentication templates in Arabic, English or both.
How much does WhatsApp charge per message in the UAE?
Meta charges per delivered template message, by category and by the recipient’s country. UAE marketing messages cost more than utility or authentication messages. Rates change from time to time, so ask us for the current UAE rate card — WhatApsi adds no markup.
Can one account serve customers in both the UAE and India?
Yes. One WhatsApp number can message customers in any country WhatsApp supports. Meta charges each message at the rate for the recipient’s country.