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Every WhatApsi feature, in one place.

Capture leads, reply faster, automate the repetitive work and get paid — on WhatsApp, Instagram, Messenger and your website.

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Shared team inbox

Many agents, one WhatsApp number.

Every chat from WhatsApp, Instagram, Messenger and your website lands in one inbox your whole team can work from.

  • Assign chats manually or round-robin; see who’s handling what.
  • Private notes, quick replies and saved media for faster answers.
  • Role-based access for owners, managers and agents.
Built-in CRM

Know every customer before you reply.

Contacts keep their tags, custom attributes, lead source and full chat history — so anyone on the team can pick up the conversation.

  • Import contacts by CSV or sync them from your store and CRM.
  • Lead source tracking shows which ad, QR code or page brought each contact.
  • Build segments for campaigns from any tag or attribute.
Click-to-WhatsApp ads

Ads that start a conversation, not a form.

Run Facebook and Instagram ads that open a WhatsApp chat with your business. A welcome flow starts instantly and the lead is saved with the ad it came from.

WhatsApp forms & mini-apps

Collect details without sending people to a website.

Native WhatsApp forms let customers book a visit, register for an event or fill a lead form right inside the chat. Answers go straight into the CRM.

Payments & commerce

Sell and collect payment in the same chat.

  • WhatsApp commerce store with products, orders and carts.
  • Payment requests by UPI and card, with automatic confirmation.
  • Abandoned-cart reminders and order updates from Shopify and WooCommerce.
  • 0% commission from WhatApsi on WhatsApp payments.

More tools in the platform

No-code chatbots

Drag-and-drop flows with buttons, lists, questions and conditions.

AI chatbot

Answers from your own FAQs and documents, with human handover.

Broadcast campaigns

Personalised templates, scheduling and live reports.

Dynamic QR bot

Create QR codes for each campaign or store that start the right chat flow.

Appointment bot

Customers choose a slot; confirmations and reminders go out automatically.

Website chat widget

Add a WhatsApp button and web chat to your site in minutes.

Instagram DM

Reply to Instagram messages from the same inbox, with automation.

Facebook Messenger

Messenger conversations alongside WhatsApp, one place to answer.

Automations

Trigger messages from events: new lead, order placed, payment due.

Integrations and API

Connect your store, CRM and spreadsheets, or use webhooks and our REST API to send messages from your own software.

ShopifyWooCommerceHubSpotZoho CRMSalesforceGoogle SheetsZapierMakePabblyKlaviyoWebhooksREST API

Feature questions

Can I manage Instagram and Facebook messages in WhatApsi?

Yes. Instagram DMs, Facebook Messenger and your website chat land in the same team inbox as WhatsApp, and chatbot flows can run on all of them.

Does WhatApsi have a built-in CRM?

Yes. Every contact keeps tags, custom attributes, lead source and full chat history, and you can build campaign segments from them. You can also sync with HubSpot, Zoho CRM or Salesforce.

Can I track which ad or QR code brought a lead?

Yes. Click-to-WhatsApp ads, links and dynamic QR codes save the lead source on the contact, so you can see which campaigns bring buyers.

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